Support

Contact us

Email support@day.new. Include the email address on your Day.new account, the assistant you connected, and the approximate time of the problem. Do not send passwords, OAuth tokens, or sensitive health information.

Connector troubleshooting

• Confirm the connector URL is https://www.day.new/api/mcp.
• Disconnect Day.new in the assistant's settings, reconnect it, and approve both meal permissions.
• Start a new chat, enable Day.new, and try: “What meals have I logged today in Day.new?”
• If a write looks wrong, open Day.new and edit the stored meal directly.

See the full agent setup guide for client-specific steps.

Privacy and account requests

Use the same support address to request access, correction, export, or deletion of your data. We may ask you to verify the account before completing the request. See our privacy policy for retention details.

Security reports

Put “Security report” in the subject line and include reproducible steps without accessing another person's data. We will acknowledge valid reports and coordinate a safe resolution.